Tuesday, August 21, 2007

Tue, Aug 21/07, 1:30 pm - King David Pizza (Thornhill)

531 Atkinson Ave, Unit 3, Thornhill ON, L4J8L7 905.771.7077

It's not all about the food. The food is pretty good. I had a slice of eggplant and hot pepper pizza -- really good. The parking is easy, it's in a strip mall. The place is not really what I'd call spotless, but it isn't too dirty.

But what bothered me today was the service. I got my food and I went to pay.
"Do you take MasterCard?", I ask.
"Yes". After about 5 minutes of unsucessfully trying to process the payment, the server calls over a more experienced server (someone there longer than 2 weeks).
"Do you take MasterCard", I repeat to the new server.
"No." OK, I take out my debit card. And start to process it. Four minutes later...
"There's something wrong with the machine, do you have cash?"
After foraging around in my wallet, I found a crumpled $20 bill, get my change, and continue with my slowly cooling meal. I wish it had stopped there, but 'twas not to be! The server comes up and tells the whole room that my bill is counterfeit. I look at it, it looks OK, but I give her another replacement bill.
"How can you tell?", I ask innocently.
"Oh, I can tell. Look, it's smaller, " (by about .5 cm!) "look at the writing!" (It's an old style 20, without all the fancy anti-counterfeit markings).
After leaving the restaurant, I went to the bank to check the bill. It was OK.
Perhaps the owner should consider some staff training.

Did I mention that there was a family with a bunch of annoying, screechy kids?

There is no DineSafe rating because it is not in the City of Toronto.

2 comments:

The Parkers said...

But from the way it sounds, you got free pizza...

KiT said...

No, I got free annoyance. I did replace the bill (and I just modified the original entry to make that clearer).